County of Santa Clara is conducting a review of the County’s current permitting regulations and processes. This project will involve a review and evaluation of the County’s current business practices and policies, identify recommendations for improvement, and solicit feedback from the development community.
As part of the evaluation process, the County is requesting feedback from the development community. If you are a contractor, developer, architect, engineer, property owner, property manager, or have another role in the development process, you are encouraged to provide feedback on your experiences. Your input will help guide improvements toward a more efficient and customer-friendly process. Thank you for participating!
Take the customer survey!
If you are a contractor, developer, architect, engineer, property owner, property manager, homeowner, environmentalist, farmer or have another role in the permitting process, please provide feedback on your experience with the County’s permit process.
Project Phases and Timeline
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Timeline item 1 - active
Phase 1: Assessment of Current Policies and Practices
November 2024 - March 2025
During this phase, the County will be soliciting input from the development community and working with the consultant team to evaluate current policies, procedures, and technology use.
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Timeline item 2 - incomplete
Phase 2: Findings and Recommendations for Improvement
February - August 2025
During this phase, the consultant team will review feedback, analyze data from peer communities, and assess policies, processes, and staffing. This data will inform a recommendations for improvement report, which will include actionable steps for the County to take to improve the overall permitting process.
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Timeline item 3 - incomplete
Stage 3: Implementation
August - December 2025
Using the roadmap developed in Phase 2, the County and consultant team will work to update policies and procedures and provide training to support staff in implementing these policies and procedures.
